Design Thinking Training Overview
Design Thinking is a human-centered approach to problem-solving and product development. This live, interactive Design Thinking training course teaches the basics of Design Thinking and how to incorporate the heart of Design Thinking - Empathy, Define, Ideate, Prototype, and Test - into their processes. In addition, teams gain experience conducting in-depth interviews, creating empathy maps, brainstorming ideas, developing prototypes, and evaluating feasibility and viability.
This Design Thinking course is 60% hands-on, allowing participants to learn by doing. By the end of this course, teams have the tools and confidence to apply Design Thinking principles to any challenge to transform the way they create and innovate.
Location and Pricing
Accelebrate offers instructor-led enterprise training for groups of 3 or more online or at your site. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for private corporate training on-site or online, please contact us.
In addition, some courses are available as live, instructor-led training from one of our partners.
Objectives
- Understand the design thinking process
- Identify and assess opportunities through customer needs analysis
- Create clear product specifications based on desirable customer needs (human), feasible (technology), and viable (business)
- Generate and evaluate new product and service concepts through applied creativity
- Learn iterative prototyping
- Design services for enriched customer experiences
- Evaluate the economics of product development
- Plan and manage innovation projects effectively
Prerequisites
There are no prerequisites for this class.
Outline
Expand All | Collapse All
Introduction
Understanding the Design Thinking Process
- Product vs. Projects
- Overview of Design Thinking
- The Empirical Process
- Design Thinking, Lean, Startup, and Agile
Working as a Team: Radical Collaboration
- Multidisciplinary teams
- Familiarity working together
- Leadership buy-in and support
Discovery: Empathy
- Comprehension - “What Is”
- In-depth Interviewing: Asking the right questions.
- Personas and empathy maps
- Setting up observational
Discovery: Define
- Outcomes vs Outputs
- Defining Problems
- Understanding Value & Value Realization
Options: Ideate
- The Brainstorming Process
- More Ideation Techniques
- Solutions Development
Options: Prototyping
- “What Wows” (Generate and evaluate new product and service concepts through applied creativity)
- Iterative prototyping
- Basics of prototyping
Delivery: Testing/Evaluation
- “What Works” (Evaluate the economics of product development)
- Assumption Testing
- Learning Launch
- Feasibility (Business)
- Viability (Technology)
Conclusion
Training Materials
All Design Thinking training attendees receive comprehensive courseware.
Software Requirements
For in-person deliveries, attendees do not need computers for this course. We will provide full classroom setup instructions that will include seating in small groups, with supplies such as flipcharts, sticky notes, markers, and pens for the attendees and a projector and Internet connection for the instructor's laptop.
Online deliveries for this interactive training will use an online meeting platform (such as Zoom, WebEx, GoTo, or Teams) to have face-to-face contact online, including use of breakout rooms for group activities.
If you missed our live Design Thinking webinar, we have the recorded version here! This session gives you a thorough overview of how to successfully incorporate Design Thinking into your processes to create better products, move faster, and save money.
