Writing Effective Emails Training Overview
This Writing Effective Email Messages training course teaches attendees how to write succinct, effective messages that convey professionalism and get results. Participants learn how to craft the perfect email for their audience using active voice for clarity, correct formatting, proper etiquette, and more.
Location and Pricing
This course is taught as a private, live online class for teams of 3 or more. All our courses are hands-on, instructor-led, and tailored to fit your group’s goals and needs. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for online corporate training, please contact us.
In addition, some courses are available as live, instructor-led training from one of our partners.
Objectives
- Write effective business emails to get results
- Use proper email etiquette
- Use appropriate subject lines and sign-offs
- Format the body of a professional email
- Craft an email and adjust tone based on the audience
- Eliminate wordiness and clutter
Prerequisites
There are no prerequisites for this Email Writing course.
Outline
Expand All | Collapse All
Introduction to Business Email
- What makes an email message effective?
- What are the consequences of poorly written email?
- Discussion: How will the reader experience and use your email message?
- Answer right away
- Save for later
- TLDR
- Delete
- Forward
Components of Email
- Greetings, sign-offs, and signature lines
- The all-important subject line
- The body of the email
Reply All and the Dreaded Email String
- How do you use
- Effective group messaging
Capturing What You Have To Say
- First-drafting
- Identifying your purpose(s)
- Considering your long-term goals
Crafting the Message for the Reader
- Professionalism
- Respect and courtesy
- Adjusting the tone
- Answering the reader’s questions
Crafting the Message To Get Results
- Writing action-oriented email
- Writing informational email
- Writing persuasive email
- Writing instructions in email
Writing Clearly and Concisely
- Using active voice
- Using plain language
- Using short sentences
- Eliminating wordiness and clutter
Proofreading
- One last look before hitting Send
Conclusion
Training Materials
All students receive comprehensive courseware.
Software Requirements
Students must have an Internet connection and a modern browser.
